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Terms & Services

These Terms & Services govern your access to and use of www.bookandamanactivities.com and the tourism, activity, ticketing and booking services made available through our platform.

Last Updated: 19 September 2026

By accessing our website, making a booking, making a payment, or using any service through Book Andaman Activities, you agree to these Terms & Services. Please read them carefully before making a booking.

1. About Book Andaman Activities

Book Andaman Activities is an online tourism and activity booking platform focused on experiences in the Andaman & Nicobar Islands.

Through our platform, users may discover and book services such as:

  • Scuba diving, boat diving, kayaking, bioluminescence kayaking and snorkeling
  • Sea Walk, Sea Scooter, Jet Ski, parasailing and flyboarding
  • Glass Bottom Boat, Semi Submarine and Elephant Beach activities
  • Island tours, sightseeing experiences, ferry and boat tickets where available
  • Transportation services and other tourism experiences listed on our platform

Service availability may change depending on location, season, weather, operator availability, government regulations and other operational circumstances.

2. Booking Through Our Platform

Book Andaman Activities allows customers to browse available experiences and submit bookings through our website. Depending on the service, a booking may be confirmed instantly through the website, after payment verification, after availability is confirmed by the service provider, or through WhatsApp, email, telephone or another communication channel.

A booking is confirmed only after Book Andaman Activities provides a booking confirmation or ticket, unless otherwise specifically stated. Submitting a booking request does not automatically guarantee availability.

3. Customer Information

To process a booking, we may require your name, mobile number, email address, travel date, number of participants, hotel or accommodation details, pickup location, identification details where required, and other information required by the activity or service provider.

Customers are responsible for providing accurate information. Incorrect information may result in booking errors, missed services, additional charges or cancellation.

4. Prices and Payment

Prices displayed on our website are generally shown in Indian Rupees (INR) unless otherwise specified. The final price may depend on the number of participants, selected date, activity type, time slot, availability, seasonal pricing, pickup requirements, additional services, taxes or applicable charges.

The amount payable at checkout or communicated by Book Andaman Activities is the applicable booking amount. Payment may be processed through third-party payment gateways. A payment confirmation does not by itself guarantee an activity booking unless the booking has also been confirmed by Book Andaman Activities or the relevant service provider.

5. Booking Confirmation

After successful booking and payment, we may provide confirmation through email, WhatsApp, SMS, website confirmation, a booking voucher, ticket or other electronic communication. Customers should check their booking details immediately after receiving confirmation. If you notice an error, please contact us as soon as possible.

6. Activity Operators and Service Providers

Some services available through Book Andaman Activities may be operated by independent third-party service providers, including scuba diving, kayaking, boat, water sports, ferry, transportation, hotel and tour operators.

The actual activity may therefore be provided by a partner or operator rather than directly by Book Andaman Activities. We work with tourism partners to facilitate bookings, coordination and customer support. The service provider remains responsible for the actual operation and delivery of its respective service, subject to the terms applicable to that service.

7. Activity Availability

All activities are subject to availability. Availability may change because of weather or sea conditions, government or local administration instructions, technical issues, equipment availability, safety requirements, operator capacity, seasonal conditions or force majeure events.

Book Andaman Activities does not guarantee that a particular activity, time slot, boat, instructor, vessel, route or operator will remain available until the booking is confirmed.

8. Weather and Safety

Many Andaman activities depend on weather and sea conditions. Scuba diving, kayaking, snorkeling, sea walk, boat trips, parasailing, jet skiing and other water-based experiences may be postponed, modified or cancelled if the operator considers conditions unsuitable or unsafe.

Safety decisions made by the relevant operator, instructor, boat captain, government authority or competent local authority must be followed. Where an activity cannot operate because of weather or safety conditions, the applicable refund, rescheduling or alternative arrangement will depend on the service provider's policy and the circumstances of the cancellation.

9. Customer Responsibility for Water Activities

Customers participating in adventure or water-based activities must:

  • Follow safety instructions from instructors and operators.
  • Provide accurate information regarding eligibility and requirements.
  • Inform the operator about relevant medical or physical conditions where required for safety.
  • Use safety equipment as instructed and follow age, weight, height and other activity restrictions.
  • Arrive at the designated reporting point on time.

The operator may refuse participation if a customer does not meet applicable safety or eligibility requirements. Refunds in such cases are subject to the applicable booking and operator cancellation policy.

10. Age, Health and Eligibility

Certain activities may have restrictions relating to age, weight, height, swimming ability, medical conditions, pregnancy, physical fitness, diving experience or certification requirements. Customers are responsible for checking applicable requirements before booking.

For scuba diving and other activities involving physical exertion or specific medical requirements, customers should follow the instructions and requirements communicated by the relevant operator.

11. Pickup and Drop Services

Where complimentary or paid pickup and drop is included, the service will be provided according to the applicable booking conditions. Pickup and drop may be limited by location, distance, vehicle availability, road conditions, operator schedule or activity timing.

Customers must be ready at the communicated pickup location at the specified time. Delays caused by customers may result in missed activities or additional transportation charges.

12. Ferry and Boat Tickets

Where ferry or boat tickets are booked through Book Andaman Activities, the ticket is subject to the terms and operational conditions of the relevant ferry or boat operator. Schedules may change because of weather, sea conditions, technical issues, government instructions, operational requirements or other circumstances beyond our control.

Book Andaman Activities is not responsible for delays, cancellations or schedule changes caused by the ferry or boat operator. Where applicable, customers must carry the required identification documents and comply with boarding requirements.

13. Check-in and Reporting Time

Customers must report at the location and time mentioned in their booking confirmation. For example, if an activity has a reporting time of 5:00 AM, customers must be ready and present at the designated pickup or reporting location at that time.

Missing an activity because of late arrival may be treated as a no-show, subject to the applicable operator's policy.

14. Cancellation and Refunds

Cancellation and refund conditions may vary from activity to activity. The applicable policy may depend on the activity, operator, date of cancellation, time remaining before the activity, weather-related cancellation, no-show, government restrictions and ticketing conditions.

The cancellation and refund conditions communicated during booking or stated on the applicable booking page apply to that booking. Where a refund is approved, processing time may depend on the payment gateway, bank and other financial institutions involved.

15. No-Shows

If a customer does not report for a confirmed activity at the specified time and location without prior communication, the booking may be treated as a no-show. No-show bookings may be non-refundable depending on the operator's cancellation policy. Customers are advised to contact Book Andaman Activities as soon as possible if they expect to be late or cannot attend.

16. Rescheduling

Customers may request a change to their booking date or time. Rescheduling is subject to availability, operator approval, activity conditions, differences in applicable pricing, and cancellation or rescheduling rules. A rescheduling request is not guaranteed until confirmed by Book Andaman Activities or the relevant service provider.

17. Changes by Book Andaman Activities or the Operator

An activity or service may need to change, including its timing, reporting location, boat, operator, route, rescheduling or substitution with an equivalent service. These changes may occur because of operational, weather, safety, governmental or other circumstances.

We will make reasonable efforts to inform customers about significant changes affecting their booking.

18. Photographs and Videos

Certain activities may include photographs or videos. Where photography or videography is included, the number, format and method of delivery may vary depending on the operator.

Book Andaman Activities does not guarantee that every photograph or video will meet a particular quality, composition or outcome. Customers should follow the operator's instructions regarding photography and equipment during activities.

19. Personal Belongings

Customers are responsible for their personal belongings during activities and tours. Book Andaman Activities and the relevant service provider are not responsible for loss, theft or damage to personal belongings unless liability is imposed under applicable law. Customers should avoid carrying unnecessary valuables during water-based activities.

20. Customer Conduct

Customers must behave responsibly and respectfully toward activity instructors, boat crew, drivers, hotel staff, other travellers, local communities, wildlife and natural environments.

Book Andaman Activities or the relevant service provider may refuse service to a customer whose behaviour creates a safety risk, violates applicable law, damages property, or seriously disrupts the experience of other customers.

21. Environment and Responsible Tourism

The Andaman & Nicobar Islands are ecologically sensitive. Customers are expected to follow applicable environmental and tourism rules. Customers must not damage coral reefs; touch or disturb marine life unnecessarily; litter; remove shells, coral, plants or other protected natural material; disturb wildlife; or ignore local environmental instructions. Additional restrictions may apply in protected areas and marine zones.

22. Website Content

We make reasonable efforts to keep information on our website accurate and updated. However, activity descriptions, photographs, timings, availability, prices and other information may change.

Photographs displayed on the website are intended to provide an indication of the experience and may not represent the exact boat, equipment, location, room, vehicle or setup that will be provided.

23. Third-Party Links

Our website may contain links to third-party websites or services for convenience. Book Andaman Activities does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms and conditions. Customers should review applicable third-party terms before using those services.

24. Intellectual Property

Unless otherwise stated, content published on the Book Andaman Activities website, including our logo, brand name, text, graphics, website design, images, videos, icons and marketing materials, is owned by or licensed to Book Andaman Activities.

You may not reproduce, copy, modify, distribute, sell or commercially exploit our website content without prior written permission.

25. Fraudulent or Unauthorised Use

Customers must not make fraudulent bookings, use another person's identity without authorisation, provide false information, attempt unauthorised payment transactions, abuse promotional codes, manipulate booking systems, attempt unauthorised access, introduce malicious software or interfere with website operations.

We reserve the right to cancel or suspend bookings or accounts involved in suspected fraudulent or abusive activity, subject to applicable law.

26. Limitation of Responsibility

Book Andaman Activities acts as a booking platform and, where applicable, facilitator between customers and independent tourism service providers.

To the extent permitted by applicable law, Book Andaman Activities is not responsible for circumstances outside our reasonable control, including weather conditions, natural disasters, government restrictions or orders, ferry or boat cancellations, operator decisions, traffic, technical failures, strikes, delays, force majeure events and other unforeseen circumstances. Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

27. Force Majeure

Book Andaman Activities is not responsible for failure or delay in providing services where the failure or delay results from circumstances beyond reasonable control, including cyclones, storms, heavy rainfall, rough sea conditions, earthquakes, natural disasters, government restrictions, civil disturbances, strikes, technical failures, transport disruptions, epidemics, public emergencies or other events beyond our control.

Where possible, we will assist customers with rescheduling, alternative arrangements or applicable refunds according to the relevant operator's policy.

28. Changes to These Terms

Book Andaman Activities may update these Terms & Services from time to time. Updated terms will be published on this page with a revised Last Updated date. Customers should review the Terms before making a new booking.

The Terms applicable to a booking will generally be those in effect at the time of that booking, subject to applicable law and any specific booking conditions communicated to the customer.

29. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, process and protect personal information.

30. Governing Law

These Terms & Services are governed by the applicable laws of India. Subject to applicable law, disputes arising in connection with these Terms or services provided through Book Andaman Activities may be subject to the jurisdiction of the appropriate courts and authorities in Port Blair, Andaman & Nicobar Islands, India.

31. Contact Us

For booking assistance, cancellations, modifications, complaints or questions regarding these Terms & Services, contact:

Book Andaman Activities
www.bookandamanactivities.com
+91 97493 04629
bookandamanactivities@gmail.com
Andaman & Nicobar Islands, India

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